Contact us

 

Accessibility

If you have difficulty accessing information on this website, please email us or phone (02) 9290 8452.

Common questions

Have you checked the Common questions?

Contact information for Applicants/Scheme Participants/Audit Panel

Matter

Contact Details

New applications /
Addition of new RESAs to existing accreditations*

 

 

Energy Savings Scheme Administrator

PO Box K35

Haymarket Post Shop NSW 1240

E ess_applications@ipart.nsw.gov.au

Administrative enquiries

 

T (02) 9290 8452

E ess@ipart.nsw.gov.au

Technical enquiries E ess@ipart.nsw.gov.au
Emerging Lighting Technologies E esslighting@ipart.nsw.gov.au
Scheme Participant Compliance (i.e electricity retail suppliers)

Energy Savings Scheme Regulator

PO Box K35

Haymarket Post Shop NSW 1240

T (02) 9290 8452

E ess_compliance@ipart.nsw.gov.au

Audit Services Panel enquiries    

ESS Audit Panel Services Manager

PO Box K35

Haymarket Post Shop NSW 1240

T (02) 9290 8452

E ess_compliance@ipart.nsw.gov.au

*Once your application for accreditation or addition of a new RESA has been accepted and the application fee payment made, you will be assigned an analyst as a contact for the application. This analyst will be your contact up until the time you become accredited.

Accredited Certificate Providers do not have a dedicated analyst to manage their accreditation. All enquiries and audits will be managed on a first come first served basis.

Contact information for ACPs 

Matter

Contact Details

Compliance enquiries
(i.e initiating an audit, accreditation enquiries, amendments of Accreditation Notices) 

T (02) 9290 8452

ess_compliance@ipart.nsw.gov.au

 

Technical enquiries

E ess@ipart.nsw.gov.au

Contact information for policy matters

The NSW Office of Environment and Heritage is responsible for policy matters in relation to the Energy Savings Scheme Rule of 2009. They can be contacted by emailing ess.info@environment.nsw.gov.au or calling 02 8837 6300.

Right to information

The Government Information (Public Access) Act 2009 creates new rights to information that are designed to meet community expectations of more open and transparent government. It encourages the routine and proactive release of government information.

For more details on seeking information on this Scheme or other functions administered by the Independent Pricing and Regulatory Tribunal, refer to the IPART website.