You do not need to allow anyone into your home and you do not need to agree to any offers that an ACP makes.
Contacting consumers via door-knocking is not permitted:
Weekdays – before 9am or after 6pm
Saturday – before 9am or after 5pm
On Sunday or a public holiday.
However, a supplier or agent may visit a consumer at any time if the appointment has been made with the consumer’s consent.
Other things to note are that door-to-door salespeople need to:
Give a 10-day cooling-off period
Disclose their purpose and identity
Cease to negotiate on request and inform consumers of their termination rights.
If you have experienced an aggressive door-knocker, there are a number of options you can pursue to make a complaint. Firstly, you can contact the business directly and advise them about the behaviour you have experienced. If you are still unsatisfied, contact NSW Fair Trading on 13 32 20 or see www.fairtrading.nsw.gov.au.