If you have difficulty accessing information on this website, please email us or phone (02) 9290 8452.
The following fact sheets have been published to provide additional guidance to our stakeholders. They provide detail on the processes in place to make an enquiry on an ESS matter and/or have certain Scheme Administrator decisions reviewed.
How to make an enquiry
How to have a decision reviewed
Have you checked the Frequently Asked Questions (FAQs) section?
Administrative and general enquiries
T (02) 9290 8452
Applications for accreditation and Measurement & Verification Professionals
You can also use the Contact us directly form to get in touch with us.
The NSW Department of Planning, Industry and Environment (DPIE) is responsible for policy matters in relation to the Energy Savings Scheme. More information is available at energy.nsw.gov.au/government-and-regulation/energy-savings-scheme.
The Government Information (Public Access) Act 2009 creates rights to information that are designed to meet community expectations of more open and transparent government. It encourages the routine and proactive release of government information.
For more details on seeking information on this Scheme or other functions administered by the Independent Pricing and Regulatory Tribunal, refer to the IPART website.