Contact us

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Accessibility

If you have difficulty accessing information on this website, please email us or phone (02) 9290 8452.

Common questions

Have you checked the Frequently Asked Questions (FAQs) section?

Contact details

Office Address Postal address
Level 15, 2-24 Rawson Place SYDNEY NSW 2000 PO Box K35 Haymarket Post Shop NSW 1240

 

Matter

Contact Details

 Administrative and general enquiries

T (02) 9290 8452
E ess@ipart.nsw.gov.au

Applications for accreditation and Measurement & Verification Professionals

E ess_applications@ipart.nsw.gov.au

Applications for acceptance of emerging lighting technologies E esslighting@ipart.nsw.gov.au
Accredited Certificate Provider compliance enquiries

E ess_compliance@ipart.nsw.gov.au

Scheme Participant (ie, electricity retail suppliers) compliance enquiries  E essregulator@ipart.nsw.gov.au
Audit Services Panel enquiries

E ess_compliance@ipart.nsw.gov.au

ESS Portal technical enquiries
E ess_development@ipart.nsw.gov.au
ESS Registry technical enquiries T 1800 006 797
E registry@greenhousegas.nsw.gov.au

You can also use the Contact us directly form to get in touch with us. 

Contact for policy matters

The NSW Department of Planning and Environment is responsible for policy matters in relation to the Energy Savings Scheme. They can be contacted by emailing energysavings.scheme@industry.nsw.gov.au or calling 02 8289 3968.

Right to information

The Government Information (Public Access) Act 2009 creates rights to information that are designed to meet community expectations of more open and transparent government. It encourages the routine and proactive release of government information.

For more details on seeking information on this Scheme or other functions administered by the Independent Pricing and Regulatory Tribunal, refer to the IPART website.